Services > Marketing & Sales Operations

Marketing & Sales Operations

Marketing and Sales Operations is one of the fastest growing and crowded technology segments in business today! Choosing the right technologies to support your business has never been more critical, or difficult.

With the endless array of technologies necessary to effectively engage all customer touchpoints, RMF has a long history and the expertise in assisting you to design, build and manage the exact experiences your customers need to align to your business goals.

Marketing Governance

Marketing Governance

Rigorous governance practices are a critical component to improving performance and ensuring brand efficacy.

RMF works to ensure processes, policies and procedures are routinely tested and managed to ensure that all customer data, permissions and sales transactions follow all state and federal regulations.

BPO Outsourcing

BPO Outsourcing

RMF’s codified & stringent outsourcing  processes ensures programmatic success in selecting, negotiating and managing outsourced providers to deliver exceptional business results.

Vendor Management & Governance

Vendor Management & Governance

A core expertise at RMF is managing Contact Centers, Data Centers, Fulfillment Centers and Technology providers. This requires deep knowledge and rigorous management practices to yield the best value and results from vendors.

Customer Review Management

Customer Review Management

Maintaining a positive brand reputation is a critical asset for any organization. RMF helps clients to manage brand reputations across all social media platforms & across the customer journey.

Systems Integration & Engineering

Systems Integration & Engineering

Today’s technology systems are robust and complex; your business needs are specific. This requires the proper architecture and integration to achieve successful technological stability and deliverability.

Data Storage & Security Services

Data Storage & Security Services

We work with numerous providers, managing, storing and securing your data – as cost effectively and securely as is available with partners like AWS and Iron Mountain.

Database Mining & Management

Database Mining & Management

RM Factory is expertly adept at designing, building and managing marketing and sales databases and data centers that collect and inform, and we leverage data to direct activities and improve sales and marketing spend.

Apptivity Mobile Design & Development

Apptivity Mobile Design & Development

Functional mobile app development is exploding as a marketing services practice area.  RM Factory not only creates apps, but can assess, design and reengineer /  augment your app’s functionality to help further monetize interaction,  usurp communication barriers and maximize customer in-app behaviors.

Payment Processing

Payment Processing

RMF has a depth of experience in getting clients merchant accounts established and we manage those providers to ensure payment authorization, settlement, and funding transpires and prevent fraud from happening.

Logistics Management

Logistics Management

RMF works with best in class 3PL partners.  Our codified operating processes includes creating business rules, process roadmaps and providing improvements recommendations. Making the first impression when your product arrives to your customers, a positive one.

GET IN TOUCH: 855-470-7631

GET IN TOUCH:
855-470-7631

Or email us at info@rmfactory.com