Services > Marketing & Sales Operations
Marketing & Sales Operations
Marketing and Sales Operations is one of the fastest growing and crowded technology segments in business today! Choosing the right technologies to support your business has never been more critical, or difficult.
With the endless array of technologies necessary to effectively engage all customer touchpoints, RMF has a long history and the expertise in assisting you to design, build and manage the exact experiences your customers need to align to your business goals.
Marketing Governance
Marketing Governance
Rigorous governance practices are a critical component to improving performance and ensuring brand efficacy.
RMF works to ensure processes, policies and procedures are routinely tested and managed to ensure that all customer data, permissions and sales transactions follow all state and federal regulations.
BPO Outsourcing
BPO Outsourcing
RMF’s codified & stringent outsourcing processes ensures programmatic success in selecting, negotiating and managing outsourced providers to deliver exceptional business results.
Vendor Management & Governance
Vendor Management & Governance
A core expertise at RMF is managing Contact Centers, Data Centers, Fulfillment Centers and Technology providers. This requires deep knowledge and rigorous management practices to yield the best value and results from vendors.
Customer Review Management
Customer Review Management
Maintaining a positive brand reputation is a critical asset for any organization. RMF helps clients to manage brand reputations across all social media platforms & across the customer journey.
Systems Integration & Engineering
Systems Integration & Engineering
Today’s technology systems are robust and complex; your business needs are specific. This requires the proper architecture and integration to achieve successful technological stability and deliverability.
Data Storage & Security Services
Data Storage & Security Services
We work with numerous providers, managing, storing and securing your data – as cost effectively and securely as is available with partners like AWS and Iron Mountain.
Database Mining & Management
Database Mining & Management
RM Factory is expertly adept at designing, building and managing marketing and sales databases and data centers that collect and inform, and we leverage data to direct activities and improve sales and marketing spend.
Apptivity Mobile Design & Development
Apptivity Mobile Design & Development
Functional mobile app development is exploding as a marketing services practice area. RM Factory not only creates apps, but can assess, design and reengineer / augment your app’s functionality to help further monetize interaction, usurp communication barriers and maximize customer in-app behaviors.
Payment Processing
Payment Processing
RMF has a depth of experience in getting clients merchant accounts established and we manage those providers to ensure payment authorization, settlement, and funding transpires and prevent fraud from happening.
Logistics Management
Logistics Management
RMF works with best in class 3PL partners. Our codified operating processes includes creating business rules, process roadmaps and providing improvements recommendations. Making the first impression when your product arrives to your customers, a positive one.